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If you are unsure about what products from our catalogue please use the resources available on this website to ensure that you order the materials that will meet your needs. However, if the materials that you are sent do not meet your requirements please contact us to confirm this. We will then arrange for return of the materials. If you return ordered materials unused then we will refund the cost of the materials directly or credit an equivalent amount to your account to enable the purchase of other CONGRUENCE products